The management and staff strongly believes that enhanced CUSTOMER SATISFACTION and continual QUALITY IMPROVEMENT are roads to the sustainable success of the company.
We shall achieve our vision by:
- Personaliszed Services
- On-time delivery
- Excellent Product / Service Quality
- We shall work as a team to constantly maintain and continually improve our management quality - usng ISO 9001:2008 Quality Management System as a management tool.
The Management and Staff of M/S JPL CONSULTANTS aim to achieve the following Qulaity Objectives:
- To ensure customer complaints not more than 3 cases per project (i.e. procedual error, late response etc)
- To comply with legal requirements / written directions within the stipulated time frame set by the relevant Parties unless with 'valid' reason(s)
- To have not more than one design re-submission to the relevant Parties for all the project